How do I upgrade my current checking account to the Rewards Debit Account?
If you would like to upgrade to the Rewards Debit Account, please fill out this form. If you’re eligible, we’ll begin your upgrade as soon as possible.
What is the Round Up feature?
The Round Up feature allows you to save automatically. Each POS transaction you make is rounded up to the next whole dollar and that change is deposited to your Savings Account. For example, when you spend $3.75, $0.25 is rounded up and added to your Savings.
Can you change the Round Up amount to be more?
Are there times when the Round Up feature won’t occur?
Yes. The round up feature will not make your debit account go negative. For example, if you buy a drink and the total is $4.55 and the available balance in your Rewards Debit Account is $4.75, then $4.55 will be debited from your account and nothing will be rounded up. $0 will be deposited into your savings account.
Can I turn the Round Up feature off?
Yes, you can turn this feature on and off any time. Just give us a call. When you open your account, you will automatically be enrolled in this feature.
Can I get the Round Up feature on my current checking account?
The Round Up feature is only available with the Rewards Debit Account.
Can I have multiple Savings accounts for my round up money to be deposited in?
Can two separate Rewards Debit accounts share the same Savings?
If I open my account mid-month, am I still required to make the minimum 25 debit card purchases?
No. You will only have to make a minimum of 25 debit card purchases for each full month you have the account.
Is the minimum 25 debit card purchases requirement per debit card or per account?
It’s per account. If you are joint members on an account, as long as you collectively make the minimum 25 transactions per month, you will not be charged a fee.
What can I get with my Rewards Debit Account points and how do I use them?
To view points and redeem rewards, log into online banking via your computer or the mobile app. Click on the button labeled “Redeem Rewards” or call 855.475.0800 to redeem. You can use your points to earn travel rewards, cash back and gift cards to local businesses.
Why aren’t my reward points showing up?
It can take up to 30 days for your point balance to be viewed online.