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Digital Banking FAQs

All you need to know about the easiest way to manage your money.

Logging In


To access Digital Banking on your desktop, log in through our website, clicking the "Digital Banking Login" button at the top of the screen. To access Digital Banking on your phone, you will need to download the OKCU app. 

When logging in, you will receive a temporary access code. It is important to updated your contact information with us, because you will receive the access code via your phone.

Give us a call at 405.606.6528 and we’ll be happy to get you unlocked. A temporary lockout lasts for 24 hours. You have 5 attempts before a temporary lockout occurs. If you are approaching temporary lockout, we recommend using the forgot password tool.

A temporary access code is a numeric code that is sent to you when you log in to Digital Banking on a new device. These codes are sent to you via text message or a phone call. Temporary access codes are a more secure and convenient alternative to security questions.

You will only need a temporary access code when you login on a new device. When logging in, you can choose to remember that device, so in the future, it will not prompt you for a temporary access code on that device. Registering your device will limit the number of times a temporary access code is requested.

Give us a call at 405.606.6528 to update your contact information. Once you are logged into Digital Banking, you can update your delivery methods by clicking on Secure Delivery located under Security Preferences on the Profile & Security menu tab.

Select “password” from the options below the username and password when logging in.

Select “username” from the options below the username and password when logging in.

As a current member, you can enroll and accept the terms directly from the app or desktop. Simply click on the Enroll button located on the login screen to get started.

As many as you want. We recommend only registering personal devices where you are the only person with access. Registration is per user, browser and device.




We do not charge fees for downloading or using the OKCU app. However, you should contact your wireless service provider to see if you’ll pay data usage fees.

Absolutely. Our Digital Banking was designed to be highly compatible with this popular software. We have achieved this compatibility by building an industry-standard Quicken Interchange Format (QIF) downloading capability right into Digital Banking. You can access the downloading capability by selecting your account then click the Export button.

You can access the following types of accounts:

  • Checking
  • Savings
  • Home Loans
  • Auto Loans
  • Lifestyle Loans
  • Certificates
  • Credit Cards
  • Home Equity Lines of Credit

If a check has cleared, the check image will appear in the transaction details for the next 60 days.

You will have access to the last 13 months of statements.

You can redeem your OKCU reward points within Digital Banking. You can also call 855.475.0800 to redeem your reward points for any of the reward options.

Digital Banking supports the following applications for Digital Money Management Financial Tools:

  • QuickBooks Pro, Premier and Online (Windows and Mac)
    • Please note we can only support products that Quickbooks currently supports. See Quickbook's discontinuation policy for supported product details here.
  • Quicken
    • Please note Digital Banking can only support products Quicken currently supports. See Quicken's discontinuation policy for supported product details here.
  • Yodlee PFM
  • Geezeo PFM




You should always choose “Log Off” after using Digital Banking. Even if you don’t, we’ll automatically disconnect you after 30 minutes.

No. Your account information is available through access methods that have been rigorously tested for security accessibility. The information is not public. Only you can access it using your username and password. Please keep this information secure and sign off when you are finished with Digital Banking.

Happy to Help

I have had several instances over the years when OKCU has helped me get through a financial pinch. The most recent situation was not a need but a want. OKCU allowed us to borrow the funds to take a dream vacation!
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Helping Oklahomans