Online banking doesn't have to be a mystery. Check out these FAQs.
What if I forget my password?
Log in using your user ID. When the system prompts you for your password, select “forgot password” from the options at the bottom of the screen.
What if I forget my user ID?
Please contact the OKCU Phone Center at 405.606.6528 or 1.877.677.6328
What if I forget the answers to my security questions?
Please contact the OKCU Phone Center at 405.606.6528 or 1.877.677.6328.
How often do I have to change my online banking password?
You will be required to change your password every 999 days.
Does online banking work with Quicken?
Absolutely. Our online banking was designed to be highly compatible with this popular software. We have achieved this compatibility by building an industry-standard Quicken Interchange Format (QIF) downloading capability right into online banking. You can access the downloading capability by selecting your account then click the Export button.
Is online banking secure?
Yes, we support TLS 1.2 with 256-bit encryption.
Can anyone else see my account information?
No. Your online account information is available through access methods that have been rigorously tested for security accessibility. The information is not public. Only you can access it using your user ID and password. Please keep this information secure and sign off when you are finished with online banking.
What types of accounts are included on online banking?
You can access the following types of accounts:
- Home Loans
- Auto Loans
- Lifestyle Loans
- Credit Cards
- Home Equity Lines of Credit
Can I have more than one checking account linked to online banking?
Yes. You can link all of your checking accounts to online banking.
How current is this information?
Transactions, transfers and balances are real-time updates. Debit card transactions are based on the merchant and when the merchant submits their transaction file to us.